At Code4K.com, we strive to ensure customer satisfaction with our products. However, due to the nature of digital goods, we have specific guidelines for refunds. Please review the following conditions under which a refund may be granted.
Product Defects: If a product is defective or not as described, you may be eligible for a refund. You must report the issue within 14 days of purchase, providing a detailed explanation and evidence of the defect.
Non-Delivery of Product: If you do not receive the product due to a technical issue on our end, please contact us within 14 days to resolve the issue or request a refund.
Unauthorized Purchases: If you believe your account has been used to make a purchase without your authorization, please contact us immediately. Refunds for unauthorized purchases will be considered on a case-by-case basis.
Change of Mind: We do not offer refunds if you change your mind after purchasing a product.
Product Incompatibility: We provide product descriptions and compatibility information to help you make informed decisions. Refunds will not be issued if the product is incompatible with your system or requirements.
Download and Usage Issues: Refunds will not be issued for problems related to downloading, installing, or using the product unless it is determined to be a fault on our end.
To request a refund, please contact our support team at [support email]. Include your order number, purchase date, and a detailed description of the issue. Our team will review your request and respond within 7 business days.
If your refund is approved, it will be processed through the original payment method. Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.
Code4K.com reserves the right to amend this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically to stay informed of any updates.